Clinical Application Specialist – Pharmacy
Intersystems China, is the trusted Healthcare IT solution provider for many World-Class hospitals and clinics in China, such as China’s largest foreign-invested hospital, United Family Healthcare and one of China’s most prestige medical institution, Peking Union Medical College Hospital.
The Application Specialist (Pharmacy) will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing.
This role will act as a Subject Matter Expert for the Medications Management module of our TrakCare Product. The successful individual will have come from a Hospital Pharmacy background and have an in-depth knowledge understanding of the workflows within the hospital pharmacy environment and of Medication Management systems.
Overview
Job Description
- Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application, specifically in relation to the Pharmacy module of TrakCare.
- Implement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems
- Conduct individual and group training, product demonstrations and workshops as required
- Implement and control change management requests from client
- Deliver successful application implementation phases
- Be a Subject Matter Expert (SME) for TrakCare implementations, specifically in relation to the Pharmacy module.
- If required, work with customers to identify potential changes within the parameters of the product
- Other duties may be directed by the Company from time to time.
Skill and Qualifications:
- Understanding and experience with Medication Management Systems, Hospital Information, Patient Administration (PAS), and Clinical Information Systems
- Experience working in a hospital pharmacy role.
- Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls
- General aptitude for solving problems and using technology to improve processes
- Understanding and experience in implementation of product solutions
- A solid grasp of computer systems, software development and deployment methodology and computer networking
- An ability to handle multiple tasks simultaneously and within tight time constraints
- Proven ability to think laterally and come up with innovative solutions for software product implementations
- The ability to make independent recommendations for successful software product implementations
- Proven ability to work through problems with different customer groups achieving positive outcomes
- The ability to spend up to 50% of time travelling and working from customer sites and other InterSystems offices
