This is an opportunity to work at a thriving startup. The successful applicant will have a tremendous opportunity to learn, grow, and take on a high level of responsibility. You will work with an innovative team that will challenge you and push you to perform at your very best.

Responsibilities

• Serve as the initial point of contact for all non-client providers on Go Overseas
• Help prospect and onboard providers that aren’t actively engaging with the site
• Nurture relationships with promising non-clients and refer them to our sales team when relevant
• Help the team prepare for conferences by researching attendees and scheduling meetings
• Expertly address dense questions via phone and email providing answers that are quick and easy to understand
• Help providers get through critical moments with ease by taking a systematic approach to problem-solving and applying a bit of detective work to solve any issue that comes your way
• Create overall phenomenal provider experiences
• Help curate and monitor website content that affects providers (reviews, interviews, etc)
• Act as a voice for our providers and help us prioritize future enhancements to the Go Overseas platform & services
• Advocate for our users (travelers), because it’s the most important part of what we do
• Work directly with our COO

Requirements

• Obsessively organized, detail-oriented, and sincerely empathetic
• You believe that there really is “no such thing as a stupid question”
• Proactive in identifying new opportunities, solving problems, and prioritizing efforts
• A compelling writer who crafts grammatically impeccable emails and you’re just as articulate on the phone
• A master of the email inbox
• BA or BS degree from an accredited university
• Background or strong interest in travel
• Take an analytical approach to everything you do
• Love working with people and forming long term relationships with them

Nice-to-haves

• Experience with studying, teaching, volunteering, etc. abroad
• Interest in data and analytics (Google Analytics specifically)
• Client management experience

Benefits

• 15 days paid vacation
• 8-10 holidays per year
• Summer Fridays: A number of Fridays off during the summer
• 5 days paid, PAID vacation (Wait, what’s that?)
• IRA retirement plan with company matching
• Medical & dental insurance provided 

Salary dependent on experience and skills

How to apply

Submit your resume and cover letter to Mallory Meiser at Mallory@GoOverseas.com

Position is based in Berkeley, CA.