Bilingual Caseworker, Mandarin and Cantonese | Project Open Hand
by Project Pengyou on April 17th, 2015 242 views
The Bilingual Caseworker’s primary responsibilities are to interface with clients, assessing and verifying eligibility for our programs. This position works closely with the other 12 members of the Client Services Department in serving clients and making decisions about how services will be administered.
Overview
- Location: San Francisco, CA
- Industry: Nonprofit Charitable Organizations
- Employer: Project Open Hand
Job Description
ORGANIZATION SUMMARY:
Every day, thousands of people in the Bay Area are battling serious, life-threatening illnesses. And every day, Project Open Hand is there for them – providing healthy, nourishing meals with love. Accessing healthy food is critical for people who are too sick or frail to shop and cook for themselves. We also provide hot, nutritious meals for seniors to help them tackle the health challenges of old age.
Good nutrition enables our clients to better manage the symptoms of disease, mitigate the side effects of treatment, and can speed recovery. Our registered dietitian supports and counsels our clients to help them feel better by eating right. In addition to providing life-sustaining food to our clients, Project Open Hand nourishes our entire community by engaging thousands of volunteers and donors, as well as dozens of local companies, in the important work of feeding neighbors in need.
TITLE: Bilingual Caseworker, Mandarin/Cantonese
DEPARTMENT: Client Services
REPORTS TO: Manager of Wellness Programs
LOCATION: 730 Polk Street, San Francisco
BENEFITS: Yes
STATUS: Full-time, Non-Exempt
POSITION SUMMARY:
The Bilingual Caseworker’s primary responsibilities are to interface with clients, conduct intake interviews for new and returning clients, and assess and verify eligibility for our programs. This involves meeting with clients in our Grocery Center, answering our 800 number and performing administrative tasks. This position works closely with the other 12 members of the Client Services Department in serving clients and making decisions about how services will be administered.
This is an ideal position for dynamic and engaged individuals who believe food is medicine and are interested in working with vulnerable populations.
QUALIFICATIONS REQUIRED:
- Bilingual (Mandarin/Cantonese)
- BA in Human Services related field
- Ability to work as part of a team within a culturally diverse environment
- Computer literate (MS Office/Outlook)
- Demonstrated ability to establish and maintain professional boundaries in a social service setting
QUALIFICATIONS DESIRED:
- Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
Project Open Hand is an Equal Opportunity Employer
We are committed to diversity!
