Branch Manager | Cathay Bank
by Nate Levin on November 5th, 2014 778 views
Cathay Bank is a Chinese American bank based in Los Angeles, California. Founded in 1962, its goal was to serve the under-served, but rapidly growing, Chinese-American community. It has since expanded its network throughout California and into Massachusetts, New York, Texas, Washington, Illinois, and New Jersey. Candidates must have previous banking experience, be able to lead in a diverse and demanding environment, and proficiency in both English and Mandarin (or Cantonese) is preferred.
Overview
- Location: Orange, CA
- Industry: Banking
- Employer: Cathay Bank
Job Description
Job Duties:
- Management of and total accountability for a branch office in meeting administrative, operational, sales and service, and profitability objectives of the bank.
- Make regular business development calls to solicit new business (loans, deposits) or improve services to clients.
- Oversee and/or train/guide staff to provide clients with appropriate Bank products and services.
- Ensure that staff members provide continuous quality service to clients.
- Represent the bank in the community through involvement in various civic and charitable activities.
- Assure compliance with the bank’s lending policies and procedures.
- Maintain non-discriminatory practices in lending.
- Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff.
- Assess sales results of the branch.
- Work with marketing dept. to develop sales programs and/or campaigns.
- Set annual budget and business goal for the branch.
- Monitor monthly income and control expense of the branch.
- Ensure a satisfactory branch loan audit.
- Monitor performance of the staff under the manager’s direct supervision. Coach and counsel them when needed.
- Address and resolve human resource issues when needed.
Basic Requirements:
- College degree in business or finance preferred.
- 5 years banking experience to include 2 years branch management in a commercial Bank preferred.
- Good knowledge of commercial lending products.
- Thorough knowledge of federal/state and IRS regulations.
- Leadership qualities: ability to plan, organize, motivate, supervise and delegate.
- Ability to make decisions and assume responsibility for the decisions.
- Strong sales and sales management ability.
- Ability to exercise sound judgment and excellent interpersonal and verbal/written communication skills.
- Ability to create team environment.
- Interpersonal skills necessary to conduct business development calls.
- Bilingual Mandarin or Cantonese preferred.