The job of a GuCycle Operation Manager comes with lots of responsibility – and lots of fun. Your to-do list includes:
1. Provide excellent customer service on all levels
2. Follow up on sales goals and budgets to optimise profit 
3. Ensure all store operations live up to standards 
4. Train and develop employees, and provide succession planning for everyone in your team
5. Ensure that all back office procedures are up to standards (staff planning, reductions, deliveries, safety and security routines) 
6. Set an example for your team and act as a role model

Position Requirements

Just like everyone at GuCycle, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:
1. A great drive and a result driven attitude
2. Interest in Fitness and Spinning
3. Ability to communicate expectations and information to your team
4. Being fair, empathetic and committed to both the business and the well-being of your team 
5. Being well-organised and able to cope with a large workload
6. Ability to prioritise and plan ahead for efficient workflow, staffing and development
7. An analytic and reflective mindset
8. Ability to evaluate and improve both your own and your team’s performance to reach objectives and results 
9. A positive and coaching attitude, and a willingness to learn and improve
10. Language Skills – Fluent in both English & Chinese