About the role

As a Media Analyst, you will produce & deliver reports for our top Australian clients and become an expert on media intelligence and a whole range of industries/companies you didn’t even know existed! This is a chance to gain invaluable deep product knowledge and be on the right track to either account or sales manager role.

The kind of person that is successful with Meltwater is hard working, intelligent, and well rounded. We are inspired by people with a creative mind, a good sense of humor, and a willingness to succeed.

Your responsibilities:

• Conduct research on Meltwater tools on news, media as well as social media platforms

• Create report templates for valued clients, track competitive analysis and identify trends, develop visualizations in Excel and PowerPoint to illustrate clients brand data

• Ensure the consistency and accuracy of report delivery on timely basis

• Work closely with translation team on the brand key messages and relevant findings across all media and social initiatives

• Liaise extensively with our Australian Client Success team to assist in on-boarding training, customers’ need analysis, report presentation and enhancing the customer satisfaction

• Nurture and strengthen client’s understanding of the social media space and their brand’s performance

• Keep track of market trends and stay abreast in the digital market arena

• Provide initiative on the customer report template and consistently seek for excellence in the work quality

• Assist in ad-hoc reports upon manager’s request

Your skills:

• Recent university degree (or about to graduate) with an excellent (ideally international) background

• Experience in market research, including qualitative and quantitative research and survey design

• High desire to learn about digital technology/innovation and communications strategy

• Keen interest in news, current affairs, and social media influence

• Proficient in Excel and Powerpoint

• Ability to scan content quickly to look for key insight

• You deliver and exceed expectations

• Strong communication skills in both Chinese and English, spoken and written

https://www.google.com/url?q=https%3A%2F%2Femp.jobylon.com%2Fjobs%2F10398-meltwater-australia-media-analyst-shanghai%2F&sa=D&sntz=1&usg=AFQjCNGa9J0zRJHyHsWxRuHI0f_5Xig34w