Program Account Manager at The Hutong
The Hutong has an eclectic and passionate team running a wide variety of programs in Beijing and across China. Our goals are to provide student groups with exceptional experiences, and ensure that students and teachers alike experience the community, culture, and excitement that China can offer. The Education Department designs customized programs that take education groups beyond the sites to engage with their surroundings, explore China, and develop their personal worldview.
Full-Time Program Account Manager communicates with clients and coordinates with office team in order to provide the most efficient and professional customer relations management.
What We’re Looking For:
The Hutong Education Team has grown significantly in 2017 and is looking to expand upon this growth for 2018 and beyond. This position will be focused on account management and providing exceptional client relations. We are looking for someone with a passion for education and who is eager to present our exceptional experiential education programs with our clients in the most professional manner possible. In order to execute account management and stay at the top of our game, we need individuals who treat customer relations management with the utmost care and thoroughness whilst using language that promotes our brand promise of partnership, professionalism, and consistency.
Overview
- Location: Beijing
- Industry: Computer Software
- Employer: The Hutong
Job Description
What You’ll Do :
• Manage key Beijing accounts. This includes managing communications with school leadership, admin and teaching staff on all matters concerning program preparation, execution and follow up.
• Coordinate the submission of all relevant follow-up documents including budget reports, program notes, inventory use, photo compilations, etc.
• Meet with clients in order to help foster a spirit of partnership for all of our program creation.
• Collaborate with cross-regional team members (Beijing, Shanghai, Hong Kong, and Taiwan) on customer relations management projects.
• Negotiate with clients, and understand and meet their needs.
• Setting and achieving new key client targets, and lead outreach efforts in the Beijing area.
• Lead idea generation and program development in concert with the Education Department that are customized to each client school’s specifications
• Coordinate content used in each program’s written materials
• Manage and support the positive dynamics of a multinational team on the road with student groups
• Represent and embody the fun, inclusive, and passionate reputation that The Hutong staff are known for
What We Want To Accomplish:
• Provide consistently high quality and innovative educational experiences for international student groups.
• Develop a professional team who are excited to work with The Hutong Education and are inspired to leave their own imprint on The Hutong community.
• Encourage students to be creative, curious, and think critically through attending The Hutong’s programs and interacting with The Hutong staff.
If interested, please send your CV to william@jingjobs.com, cc: samantha@jingjobs.com and state in your email the position title you are applying to.
http://jingjobs.com/job/view/c2FtYW50aGFAamluZ2pvYnMuY29t/AWIe9Fv756IGbJ9noVyN
