Program Coordinator | CRCC Asia
We are currently seeking a permanent Program Coordinator for our Beijing Internship Program (based in Beijing).
This is an exciting opportunity for an individual who can speak fluent Mandarin, and is willing to become a key member in the office with genuine accountability.
Overview
Job Description
Title: Program Coordinator 项目协调员 (Permanent Position)
Location: CRCC Asia Beijing Office, near Liangmaqiao Subway Station
Reports to: General Manager
Hours of duty: Monday – Friday 0930-1800 hrs. (Must be prepared to accept that there are regular occasions when a task is required to be performed outside of normal working hours)
Start Date: ASAP (July 2016)
Tasks and responsibilities
- Organizing all logistics for large groups of international interns
- Responsible for interns’ well-being in Beijing
- Alongside other Program Management Team Members, responsible for complaint handling
- Solving and following up on any issues arising between interns and host company by liaising with the Business Development Team
- Coaching interns to improve their performance in the workplace;
- In charge of organising the monthly induction day and airport pick-up for new interns;
- Organising business, network, social and cultural events.
- Responsible for managing relationship with external service providers
Requirements:
- Fluent Chinese AND English speaker
- Excellent verbal and written English language skills. Strong communication skills.
- Previous experience in Beijing/China highly desirable
- Outgoing, enthusiastic and approachable personality
- Reliable with excellent organizational skills
- Experience in a customer service or hospitality role
- Ability to “think on your feet” and show adaptability
Preferred Years of Experience
No preference
Minimum Education Level
Bachelors
Preferred Personal Skills
Calm under pressure, Customer service skills, Initiative, Resourcefulness, Versatility and flexibility
Language(s) Required
Chinese (Mandarin) Fluent
English (UK) Fluent
Salary
Negotiable
