Project Coordinator, Dealership and Business Operations | Tesla
Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to be the best-in-class in safety, performance, and reliability in all Tesla cars, and there are currently over 180,000 Model S and Model X vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and solar roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.
Overview
- Location: Beijing
- Industry: Automotive and Parts Mfg
- Employer: Tesla China
Job Description
Responsibilities
- Regular report and analyses the Key Performance Indicator for approved body shop
- Check monthly bills and Quarterly payment issues
- Follow up and analyses the customers’ feedback or complaints，and coordinate to improve customer experience
- Deal with application info and assist in body shop network expansion
- Follow up the process of contract signature and approve flow
- Conduct scheduled or non-scheduled audit for approved body shops
- Assisted in the daily management of body shop and follow-up of the business performance
- Approved body shop file arrangement, archive and updating in time.
- Assist in standard process setup, optimization and following up
- Familiar with the body shop operation process and insurance claim process, and coordinate between service center and body shop
- Coordinate and communicate with other cooperation departments and external partner
- Perform other related duties as assigned, based on the business need.
- Responsible for relevant training
Requirements
- Bachelor’s degree or above, majored in management is preferred.
- Prefer with at least 2 years’ project operation experience in auto, new energy or related industries
- Capability of learning ability and adaptability
- Advanced communication, problem solving and analytical skills.
- Proactive attitude, highly self-motivated, stress resistant and diligent
- Fluent in both oral and written English &Chinese
- Excellent with MS Office, with advanced knowledge of Excel and PPT
- Driver’s license is preferred
- Occasional travel may be required;
